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Privacy Policy

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Eija Ananda Oy
Last updated: 17.2.2026

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1. Data Controller

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Eija Ananda Oy
VAT: FI31828177
Rauhankatu 3 F 42
00170 Helsinki, Finland
Email: eija@waytolovecoaching.com
Phone: +358 40 761 2109

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Eija Ananda Oy is the data controller responsible for the processing of personal data described in this Privacy Policy.

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2. What Personal Data We Collect

 

We may collect and process the following categories of personal data:

a) Newsletter Subscribers

  • Name

  • Email address

b) Customers

  • Name

  • Address

  • Email address

  • Phone number

  • Information about purchased services

  • Payment-related information (processed via secure third-party providers)

c) Website Visitors

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

 

3. Purpose and Legal Basis for Processing

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We process personal data only for clearly defined purposes and in accordance with Article 6 of the General Data Protection Regulation (GDPR).

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Legal Bases:

  • Consent (Art. 6(1)(a))
    For newsletter subscriptions and marketing communications.

  • Contract (Art. 6(1)(b))
    When processing is necessary to provide coaching services or fulfill agreements.

  • Legal obligation (Art. 6(1)(c))
    For accounting and tax requirements under Finnish law.

  • Legitimate interest (Art. 6(1)(f))
    For website security, service improvement, and business development.

 

4. How We Use Your Data

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We use personal data for:

  • Managing customer relationships

  • Delivering coaching services

  • Sending newsletters and marketing emails

  • Responding to inquiries

  • Improving website functionality and user experience

  • Complying with legal obligations

We do not sell personal data.

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5. Data Retention

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We retain personal data only as long as necessary:

  • Newsletter data: until you unsubscribe

  • Customer data: for the duration of the customer relationship and up to 10 years thereafter in accordance with Finnish accounting legislation

  • Inquiry data (if no customer relationship is formed): up to 2 years

  • Analytics data: according to Wix and analytics provider retention policies

 

6. Data Sharing and Processors

We may share personal data with trusted service providers who process data on our behalf, including:

  • Wix.com Ltd. (website hosting and infrastructure)

  • Email marketing and analytics service providers

  • Payment service providers

All processors are contractually obligated to comply with applicable data protection laws.

 

7. International Data Transfers

 

As we use Wix and other service providers, personal data may be transferred outside the European Union or European Economic Area, including to the United States.

When such transfers occur, we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the European Commission

  • Other lawful transfer mechanisms under GDPR

 

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Analyze website traffic

  • Improve user experience

Cookies may include:

  • Necessary cookies (required for site functionality)

  • Analytics cookies

  • Marketing cookies

Where required by law, we request your consent before placing non-essential cookies. You can manage or withdraw consent through your browser settings or cookie banner.

 

9. Your Rights Under GDPR

You have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to object

  • Right to withdraw consent at any time

  • Right to data portability

  • Right to lodge a complaint with a supervisory authority

 

Requests can be sent to:
eija@waytolovecoaching.com

 

10. Supervisory Authority

In Finland, the supervisory authority is:

Office of the Data Protection Ombudsman
www.tietosuoja.fi

If you believe your data has been processed unlawfully, you have the right to file a complaint.

 

11. Automated Decision-Making

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We do not use personal data for automated decision-making or profiling.

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12. Data Security

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We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

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